Terms and refund policy

Draft for the owner to review. Last updated October 2026.

Ordering

Printing and documentation orders are priced after we review your files and details. We send the price to your order page. Your order starts only after you pay in advance by bank transfer and we confirm the payment.

Quotes

A quote is valid for 7 days. After that the order is cancelled automatically and you can place it again.

Your files and details

You are responsible for the files and information you send. We print and prepare documents exactly as provided. Please check spelling, names, CNIC numbers and page order before you submit.

Refunds

Printed or prepared orders cannot be refunded, because they are made from your own files and details. If we make a mistake that is not in your files, we will correct and reprint it at no cost.

Payments

We accept bank transfer. Upload your receipt and transaction reference on your order page. If we cannot find the payment, we will tell you on your order page and you can send it again.

Delivery

Our own riders deliver in Gulshan-e-Iqbal and Gulistan-e-Jauhar. Other areas of Karachi are served at a higher delivery charge. You can also collect your order from our shop at no charge.

Loyalty points and referrals

Registered customers earn points on delivered orders. Points have no cash value, expire 12 months after they are earned, and can be used for up to 20% of an order. Referral rewards apply to a new customer's first delivered order of Rs 1,000 or more. We may cancel points obtained through misuse.

Legal documents

We draft and type documents from the details you give us. We do not give legal advice. Please have important legal documents checked by a lawyer.