Privacy policy

Draft for the owner to review. Last updated October 2026.

What we collect

Your name, phone number, email and delivery address; the files you upload; and the details you enter for documents, such as names and CNIC numbers. We also keep your order history and loyalty points.

How we use it

Only to prepare, price, deliver and support your orders, and to run your account and points. We do not sell or share your information with advertisers.

How we protect it

Your files are stored privately and can only be opened by you and by our staff who handle orders. CNIC numbers and other sensitive document details are encrypted. Staff access requires two-step verification, and every time staff open sensitive details it is recorded.

How long we keep it

Uploaded files are deleted automatically 30 days after your order is delivered or cancelled. Payment receipts are kept for one year. Order records are kept for our accounts.

Your choices

You can update your details on your account page. To close your account or ask for a copy of your information, contact us on WhatsApp.

Cookies

We use only what is needed to keep you signed in and remember your cart. We use Cloudflare Turnstile to block automated abuse.